Buy Back FAQ
1. What items will you accept for the buy-back program? Women’s, men’s and kids clothing. We are not accepting athletic wear at this time.
2. Will you be buying back every item people bring?
No, we will be hand selecting items based on a number of factors which include size, availability, stock, season, material, quality, style, etc.
We will not be accepting items with any holes, rips, stains, or significantly undone seams/stitching. Items must be clean and free of pet or human hair.
3. How many items can I bring to sell?
We have no minimum or maximum, but we please ask you to be selective in what you bring. Please do not bring us trash bags full of random clothing and miscellaneous items.
4. What days will the buy-back program happen?
We accept walk-ins Tuesday/Thursday/Saturday from 10am-3pm
5. How will I get paid for the clothes I sell to Protea?
We pash full cash.
ALL CLOTHES FOR BUY BACK MUST BE WASHED BEFORE THE APPOINTMENT. NO DIRTY CLOTHES WILL BE ACCEPTED. LOOK OVER EVERY SINGLE PIECE WITH DETAILS TO MAKE SURE NO CRUST, STAINS, OR HOLES ARE PRESENT.
Schedule your buy-back appointment
As a busy refill store, we may not be able to buy back clothes every day. Your best bet is to make a 15-minute appointment, so we can be ready to accept your clothes! It's free to book, you'll just need to check out to save your spot.
